Return and Exchange Policy

At PAPETERIE NOTA BENE INC., we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you may return eligible items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team with your order number and the details of the items you wish to return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Carefully pack the items in their original, unused condition and include all original packaging, tags, and a copy of your invoice.

• 3.
  Ship the Items

  Affix the provided shipping label or use a tracked courier service to send the package back to our fulfillment center.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.